Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Wednesday, November 30, 2011

#157 - Guest Post: Changing the Music Industry One Click at a Time

By Brittany Jeter


Music is an integral part of society. It’s the one language that transcends all barriers. In the last several years, however, it has become the subject of scandalous publicity. First, we had the Napster fiasco, and then came file-sharing software and musicians complaining about lack of revenue
and poor album sales.


For musicians to make money today, they have to hit the road as often as possible. Ticket sales and merchandise sales…these are what allow musicians to actually succeed financially. Don’t get me wrong. iTunes is a good thing, but it’s been overshadowed by file-sharing through Frostwire and Limewire, among others.

It is predicted that within 3-5 years the CD will be obsolete. That's why so many artists are turning to social media, with their pages on Facebook, profiles on Tumblr and millions of personal websites where they can sell or allow downloads of their art. These sites have become the more cost-effective means of selling music. And, at these sites, you don’t have to worry about paying graphic designers for cover designs or printing and producing CD copies.

 It’s quite simple today to upload music. One click and there you have it. Your fans can download your music from their choice of sites. The money then goes either directly to the artist or to a third party who keeps tracks of it. In fact, more and more managers and artists are choosing to become part of an independent, rather than a major, label. They prefer the financial arrangements because they are much easier to track.

Look at the band, Foreigner, for example. Right now, it’s using this technique for VIP photos. The process uses a small card (about the size of an iTunes card) and on the back each purchaser gets a site address and code for downloading pictures. It’s more cost-effective in the long term.

Most artists today’s world are actually being “discovered” through social media.  Reverb-nation is just one of the social sites for musicians and managers. By simply uploading a biography, contact information and an artist’s music, any manager looking for a potential new act may find gold. Yes, the act has to possess real talent but it’s the representative’s job to check out that live show. My point is that it all started with social media.

Social media has come a long way from just someplace to connect with old friends. It’s growing daily and it’s helping the music industry get back on its feet. I hope it brings it back to the top of its game.

If you’re a consumer of music, then this affects you, too. Do you feel that using social media is helping the music industry regain its once illustrious status? Please let us hear from you in the comments section below.
           

Brittany Jeter is a Senior Public Relations major in the Journalism & Mass Communications Department at Murray State University. Jeter is passionate about music, film, the arts and how social media affects the entertainment industry. She plans to graduate in spring 2013 and pursue a career in Music Business/Public Relations. For more information contact: bjeter1@murraystate.edu.

Friday, September 9, 2011

# 154 - Got fans? Now what? Is it time to take your Facebook page to the next level?


Today, millions of businesses have established Facebook pages. But if you’re anything like two thirds of business owners, you’re wondering what comes next. Do you have an actual plan in place for growth?
In counseling small to medium-sized companies about fan base engagement, I hear a common refrain, “I have a good page, I think, but now I don’t really know what to do with it.”

If this describes your corporate Facebook page, then it may be time to start a formal Facebook Review.  Do you need an affordable, professional critique to help you accomplish the four steps necessary to guaranteed long-term Facebook success?

A genuine Facebook Page Review will accomplish this!

1 – Figure out what you’re doing right.  What is working now and has worked in the past?  Gaining the perspective of a professional with an experienced eye for Facebook is crucial.
2 – Determine what can be improved upon.  It’s easy to lapse into bad habits when you’re managing a myriad of social networking sites. You might stray from the path, cease to post regularly, or run out of time to respond to fans in a timely manner.
3 – Put an action plan on paper.  The exercise of writing down the page’s goals and objectives, developing strategies and describing every possible tactic – in writing – actually helps to solidify a clear plan of action that can then be used by any Page Administrator over the long term.
4 – Revise, update and streamline the Page setup and settings.  Facebook has implemented significant changes to pages and Facebook Insights since the beginning of the year, making the final step a critical one, especially for pages designed or populated before December of 2010.  It may be time for the addition of custom Tabs, a Landing Page or Welcome screen, or a number of other graphic changes now available on your page.

Is it time for your Facebook Page Review?
ETC (EveryThingCreative) offers a professional Facebook review for a one-time fee of just $100.  When you engage the service, your page receives a comprehensive critique, a report of all findings and a plan of action. We’ll tell you what you’re doing right and where you can improve.  You’ll receive a clear Plan of Action, in 
writing, and fresh, objective insight from an industry professional.

Choose the right consultant for the task
Consultants generally specialize in a particular area. At ETC, we specialize in all things Social Media-related.  Elizabeth Thomas teaches and specializes in the development and implementation of effective Facebook pages.  Since the birth of Facebook Pages, she’s been researching and experimenting with everything that actually works across all industries - financial services, local businesses, travel and leisure, tourist attractions, publishing and more. 

Success on Facebook involves making a long-term commitment.  More important, it also requires an investment of valuable human capital and time. Undertaking a simple and affordable Facebook Page Review today may help solve existing or impending problems or aid your research into future or alternative plans of action.  In either case, a professional critique will bring new ideas for organization or community page, lessons you can learn from and grow with.
Give ETC a call at 270-227-9790 to discuss specifics and arrange a convenient time for your review and a free consultation.

Your fans are waiting!
  

Monday, August 15, 2011

#152 - Facebook Apps, Games & Websites: Choose Your Privacy Settings Wisely

When you create a Facebook account, your name, profile picture, gender and networks become visible to the world, not just through Facebook, but also via other people using search engines. By default, Facebook Apps can - and do - automatically access your friend's list and any information you have chosen to share.

Fortunately, the power of privacy rests in your hands. You can change what you share through Facebook apps by changing your settings. You are in control, but you have to know how and where to change the settings in your account. Advertisers and marketers are counting on the fact that most people won’t look too hard into their account settings. Here’s your quick guide to doing what you can to protect your personal information and all your Facebook activity – and your friends.

To get started, look to the upper right corner of your Wall and click Account, then choose Privacy Settings. You can change the specific access in each of these areas:

  • Sharing on Facebook

This section controls who can see the content you post on a day-to-day basis (status updates, photos and videos). It also includes a few things you share about yourself (birthday and contact information) and content that others may be sharing about you (comments on posts and photos you've been tagged in). You can set these with one click, and your settings will apply to all the day-to-day content you post in the future. "Customize settings" displays a full list. Remember, you control the privacy level for each setting.

  • Connecting on Facebook

Your name, profile picture, gender, networks and username are available to everyone because this info is essential to helping everyone to connect with friends and family.

    • Name and profile picture help friends recognize you.
    • Gender helps Facebook to describe you (for example, "Add her as a friend").
    • Networks are open to everyone so network members can see exactly who they will be sharing information with before they choose "Friends and Networks" on any privacy settings.

Other information in this section, including hometown, activities and experiences, is open to everyone by default to help foster connections.

  • Apps and Websites

This section controls what information is shared with websites and apps, including search engines. Any apps, game or websites you are already using has access to your name, profile picture, gender, networks, friend list, user ID, username, and any information you have set to share with “everyone.” You can view all of your apps here and remove those you are not actually using. Are you really playing Farmville or Mafia Wars anymore? Or, and this is a good choice for some, you may turn off the apps platform completely here. Turning off the platform means that you won't be able to use any apps or websites on Facebook and the network won't share any of your information with any app maker. This is important to know.

  • Block Lists

This section lets you block people from interacting with you or seeing your information on Facebook. You can also specify friends you want to ignore app invites from, and see a list of the specific apps that you've blocked from accessing your information and from contacting you.

Additional Controls

Recommended settings

A group of recommended settings are offered by Facebook as a default. Think of "Everyone," "Friends of Friends" and "Friends Only" as buckets containing different groups of information. With the recommended settings, your information is distributed across all three of the buckets. "Everyone" contains status updates and information that people may want to share with larger audiences. "Friends of Friends" includes photos and videos of you, which are often relevant to the friends of your actual friends. "Friends Only" includes your contact information and anything that is only relevant to people you interact with directly.

  • Control each time you post

You control who sees your Facebook posts. Before you post a status update or link, click the “lock” icon to choose who can see it. Anything you select will override your "Posts by me" setting, or the default setting.

  • Control with apps

Apps can only see information you've already made visible to the world. To access more of your info, any app must first ask for your permission for each piece of information. The rules for the outside companies that operate apps is that anything they request of you can only be information they need on order to make that app work.

  • Control what you're “tagged” in

You control who can see photos or videos you've been tagged in or that appear on your profile. Keep in mind, the owner of a photo can still share that photo with other people. If you don't want your tag to appear, remove it from the original photo or video. This will effectively prevent it from appearing on your profile.

Advertising and Your Privacy

Facebook never shares your personal information with its advertisers. Facebook's ad targeting is done entirely anonymously. If advertisers select demographic targeting for their ads, Facebook automatically matches those ads to the appropriate audience. Advertisers only receive anonymous data reports.

To make ads more relevant for you and your friends, Facebook includes social engagement features, such as the Like button, and provides social context, such as “Your friend so and so likes xyz corporation.”

When you click “Like” on a company‘s Facebook page, ad or product likeness:

    • You create a connection to that company and you‘ll likely begin receiving updates in your News Feed.
    • The story of this connection will appear on your Wall.
    • Your friends may also see the story of your liking the company in their News Feeds. (You can always review and manage your likes, activities and connections by editing your profile.)

If you like a company and that company runs a Facebook ad, Facebook may pair your name and profile picture with the ad when it appears on your friends’ News Feeds. This social context is what makes ad relevant to specific individuals.

Information available to everyone: Information you've shared with everyone - as well as your name, profile picture, gender, networks, and username - maybe viewed by anyone on the Internet. It’s crucial to be aware that your information is visible to anyone viewing your profile, and the apps and websites you and your friends use can access this info, too.

Social plugins: Buttons and boxes containing Facebook content may appear on other websites. If you visit these sites, they DO NOT receive any of your information. The content in social plugins comes directly from Facebook. If you click "Like" or make a comment using a social plugin, your activity will be published on Facebook and shown to any Facebook friends who see the plugins on the same site. The things you like may also appear on your profile (however, you can control this in your Basic Directory Information).

Instant personalization: Some select partner sites may access your Facebook information, but only that which is already visible to everyone. You can turn off instant personalization for specific sites or you can turn it off completely from the Apps and Websites page. This prevents Facebook select partners from receiving your information through instant personalization, including whatever you’ve made visible to everyone.

Search: "Public search" on the Apps and Websites page controls whether people who enter your name in a search engine will see a preview of your Facebook profile. It also controls whether things you've specifically chosen to share with everyone will show up in searches.

Protection for minors: Facebook is diligent about protecting minors. Until a youngster reaches 18, minors don't have public search listings created for them, and the visibility of their information is limited to friends of friends and networks, even if they've chosen to make it available to everyone. This does not apply to their names, profile pictures, genders, networks and usernames, which are visible so friends can recognize them.

All source material for this article comes from Facebook's privacy settings, Help Center and published Terms of Service.

Thursday, December 30, 2010

#147 - 10 Facebook Pages Actually Worth “Liking”

Have you noticed the dramatic increase in the number of “suggestions” you're receiving from Facebook friends asking you to “like” various company, brand or business pages? The vast majority of companies have, unfortunately, “leaped before they looked” onto this enormous Facebook bandwagon. Social networks are all the rage, but most business pages don't make the grade - yet.

Why click the “like” button?

If you’re wondering why you should click that “like” button, you are not alone. After all, what’s in it for you? Are you giving away too much precious personal information? Not really. The actual problem with pages is simply a lack of understanding by companies and page administrators, leading to too much promotion, too much hype and not enough real social engagement.

Keep in mind that Facebook is about real people talking to real people and that goes for pages, too.

The “like this page” phenomenon has many wondering just what makes a Facebook page good or meaningful. At first blush, it may appear that many pages are designed simply to attract fans and then sell us products. However, that's not the genuine purpose Facebook intended for these pages.

Facebook actually enforces strict rules concerning just how “promotional” any company may be within its business pages. Many have been unceremoniously deleted by Facebook simply because administrators never bothered to read the Facebook terms of service.

…and then there are the truly worthwhile pages

Many pages are authentic, and beneficial to the consumer. They are designed to provide a social space in which we, the Facebook fans, can actually make a difference, learn something, grow or gain exclusives – deals and values available only to us Facebook fans.

The following 10 pages incorporate some pretty unique features. They have attracted millions of combined fans and are still growing. These are the companies worth applauding because it’s very tough to build a fan base in the current environment, especially when you consider that thousands of new pages are popping up on Facebook every hour.

Based on an extensive three-month-long search and the subsequent review of thousands of the top performing pages (according to Facebook Insights), here are 10 informative, helpful, fun or just plain worthwhile Facebook pages for your consideration.

Seriously, some pages are actually worth liking.

1 – News on Facebook – A surprisingly informative page that highlights news and media companies on Facebook, thus empowering news and media companies and enabling them to connect with people, distribute information quickly, and gain presence through a number of viral networks. This Page is run by a group of Facebook employees.
LINK:
http://www.facebook.com/news

2 – Diamond Website Conversion – This “diamond in the rough” specializes in guiding young companies through the wilderness of the Web. They help companies turn website visitors into actual purchasers. What makes the Page special is that every new Facebook fan actually receives a FREE idea to improve his/her own business. To date, this powerhouse optimization team (Carl and Marty Diamond) has given away hundreds of actionable ideas to fans who are putting those ideas into action.

This dynamic duo shows no signs of stopping, but I recommend liking the page quickly before this small business becomes a conversion giant! Products: Conversion Rate Optimization, Landing Page Design and Testing, Website Redesign for Conversion, and Website Analytics Integration. LINK:
http://www.facebook.com/DiamondWebsiteConversion

3 – Kirby Shih Tzu – A simple, smile-provoking page, ghost-authored by the adoptive mom of a 6-year-old Shih Tzu pup, named (you guessed it!) Kirby. This adorable pooch resides at the Calvert City Convalescent Center, a retirement home in West Kentucky where Kirby is an actual member of the staff. He shares daily adventures (and news about the facility) on this surprisingly popular Page. His following is growing quickly and with good reason. Who doesn’t need a smile every day?
Kirby’s fans are spreading far and wide as they receive daily glimpses into the “Kirbster’s” life and chores (tail wagging on demand and giving snuggles). Seriously, this little pooch keeps people smiling on and offline, as Chief Financial officer and Asst. Administrator Beverly McKinney
works tirelessly in the background. Through her ghost writing, she encourages us all to be a little kinder to one another and ourselves.

Earlier this year, Kirby led a drive for donations that snagged a new soft-serve ice-cream machine for center residents. Brilliant, we say! Kirby swears this was a selfish act (he loves ice cream), but we call it one of the most ingenious uses of Facebook going. If you‘re having a bad day, visit Kirby Shih Tzu for a guaranteed smile.
LINK:
http://www.facebook.com/news?v=wall#!/profile.php?id=100000894556097&v=info

4 – Smarter Comics – Reading is so important to our success in life (and our children’s). That’s why author/entrepreneur Franco Arda has started an intriguing new company. But reading takes time and time is scarce today, so Arda has developed a better way to consume great business books. It’s an entertaining, visual summary format; it’s the classic comic.
Summary comics of important business books offer a creative solution for people on the go who want to get smarter, save time, and have fun in the process. By combining the visual power of comics with text, readers save time and the brain is able to grasp ideas faster and retain them longer.
Now, as a Facebook fan, you can download a comic free simply by “liking” the page and clicking on the link under the Info Tab. This page is growing fast. The conversations and fascinating people who drop in to chat definitely make this page a standout. The Smarter Comics page presents the world with a new concept, very well-suited to social media. Oh, and only Facebook fans receive exclusive offers…bestselling authors sometimes stop by just to chime in on the conversation.
LINK:
http://www.facebook.com/SmarterComics?v=app_6009294086&ref=ts

5 - The American Red Cross - This is where people mobilize to help their neighbors—across the street, across the country, and across the world—in the event of emergencies or natural disasters. Each year, in communities large and small, victims of some 70,000 disasters turn to half a million volunteers and 35,000 employees of the Red Cross. Millions who “like” this Facebook page are finding it to be a beneficial resource, just ask the victims of 2010’s Haiti earthquake. The immediacy of communication and connection is so valuable during times of crisis.

Some four million people give blood annually—the gift of life—through the Red Cross, making it the largest supplier of blood and blood products in the United States. And the Red Cross helps thousands of U.S. service members separated from their families by military duty to stay connected. What’s not to “like?”
LINK:
http://www.facebook.com/redcross

6 – Positively Positive – Coach John Wooden once famously said, “Never lie; never cheat; never steal. Don't whine; don't complain; don't make excuses.” You’ll find these and other great daily quotes, encouragement and good company at this Page. Its mission is to combine the energies of more than half a million positive people all pooling their collective wisdom and resources in support of one idea: Keep it positive. Bottom-line? We like that.
LINK:
http://www.facebook.com/SmarterComics#!/positivelypositive.

7 – Target – More than 3 million people already “like” the Target Page with good reason – it’s meets a previously unmet consumer need. Target’s innovative use of Facebook’s navigation tabs adds value for fans and even allows them to give back. Just check out the “Give Joy” tab. This is where Target gives a little something while allowing consumers to do the same. Fans fill out the simple form to submit a “Gift of Joy Wish List” each week. Together, these fans are helping Target donate up to $50,000 to The Salvation Army – with no annoying Santa’s, bell ringers or red buckets – and no purchase necessary.
Another innovation is Target’s “Fit Finder” tab which saves fans time and frustration in finding the best possibly garment sizes. Fans can access the sizing solutions whether they want to shop at Target.com or at the local store. This is a great example of a major retailer doing Facebook right.
LINK:
http://www.facebook.com/target?v=wall#!/target?v=app_11007063052\

8 – Forrester Research, Inc. – The page for the independent research company that provides pragmatic and forward-thinking advice to leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 26 years, Forrester has been making IT, marketing, and technology industry leaders successful. Forrester’s Facebook page is no less impressive than the company itself, supplying an endless stream of “must-read” articles, links and videos. This is one page every successful professional should “like” and fast.

Forrester focuses on the business implications of technological change. Uniquely, its research team guides marketing executives, business strategists, and IT professionals to create unified technology plans. Considering the continuing importance of technology in all our lives, the recommendation is an obvious choice.
LINK:
http://www.facebook.com/forrester

9 – Ronald MacDonald House Charities – This charity has been working to improve the health and well being of children for over 40 years – touching over 4 million children worldwide every year. Families today are challenged with how to stay near and support hospitalized children. How does the average family afford to stay together in another city while a child undergoes treatment? Many do with the help of the Ronald MacDonald House Charities. It uses its resources to help families gain access to health care services during critical points in their children’s lives. By "liking" this page and joining the community, you're helping to give children (and their families) the support they need to heal faster and better.
LINK:
http://www.facebook.com/#!/rmhcglobal

10 – Inbound Zombie – You know about Facebook, Twitter and blogging, but do you know how nonprofit organizations can use them effectively? Where to start and what strategies to use to effectively drive awareness and donations for nonprofits can be found at Inbound Zombies on Facebook. Are you part of a non-profit struggling to keep up in this economy? Are you wrestling with the latest social technologies? The real problem is that you no one can do it alone. Your community needs you to stand and fight for the cause it exists to benefit! The mission of this page is to slay all Internet zombies in the service of all non-profits.
LINK:
http://www.facebook.com/#!/InboundZombie

Who do you LIKE?
Do you have a personal Facebook page favorite? This list of 10 is but a small sample of the many excellent pages that exist to benefit consumers. They link us to each other and the products, issues and causes we genuinely “like.”

Post a link to your favorite Facebook page in the comments section. I promise to review every submission, and suggest the great ones to my entire network!

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